Terms & Conditions

Barefoot Studio Membership –Terms and Conditions

General Terms and Conditions

1. A minimum of two people is required for a class to proceed. You will be contacted via text, phone or email prior to the start of class should it need to be cancelled and your session returned.

2. Out of consideration for the teacher and other clients, please don't be late. Please be aware that if you are more than 5 minutes late for a class, your spot may be given to a waitlisted or stand-by client and you may not be able to attend.

3. Instructors reserve the right to restrict clients to a particular class type for safety reasons; instructors reserve the right to turn clients away if they do not have the correct medical clearance.

4. If a class you want is full, you can sign up for the waitlist. Should a place become available you will receive either an email or text from us offering you a place in the class. You are under no obligation to take a waitlisted offer, but please respond if you can attend or not. If you cannot make it, your place will be offered to the next client.

5. Sessions are not transferrable to another individual and cannot be used by another person. 

6. Gift cards can be used for Pilates classes Barefoot Studio. They are not redeemable for cash and are non-transferable. Barefoot Studio does not offer refunds, transfers, suspensions or extensions on Gift Cards for change of mind, injury / illness (without medical certificate), change of address or any other reason. All purchases are final and in accordance with the Australian Competition and Consumer Commission Law.

7. Our Intro Offer of 5 classes (valid for 14 days) is only available to brand new clients. You can only purchase the introductory offer once. The introductory offer is non-refundable nor transferable and will activate from the date of your first class booking

8. Class Packs are valid for 3 months from purchase date. Casual Classes are valid for 1 month from purchase date. Sessions are non-refundable, are not transferable and can be extended if you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. 

9. Private, Small Group and Duet Class Passes are valid for 6 months from purchase date. Sessions are non-refundable, are not transferable and can be extended if you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. 

10. Private, Small Group and Duet Classes must be paid in full on the day (if not before). If these sessions are cancelled 12 hours or more prior to the class start time full payment for the class will be charged.

Fortnightly Membership - Autopay Method (Renews every 14 days)

1. Memberships operate on a 14 day Direct Debit Autopay schedule using the Bank details stored in Momence (a secure system) supplied by the client on signup. 

2. Members are liable to pay a late fee of $5 if payment fails to authorize for any reason. Members services will be deactivated if payment is not made within 10 days of the original rejection date. 

3. Memberships will continue with scheduled autopays unless Barefoot Studio is notified of a termination request in writing (see Termination Policy below). 

4. Unused classes in the fortnight will rollover by an additional 30 days.

5. Members can purchase additional sessions at $25 per class. This is the responsibility of the member to arrange prior to taking class via purchasing individual sessions through Momence. Additional sessions will be valid for 30 days from purchase. If during the fortnightly cycle, an extra session is taken and shows as owing, $25 will automatically be charged to the card on file per session booked, regardless of late cancel or no show.

6. Memberships may be subject to price increase, but will be communicated in writing prior to any change. 

Membership Cancelation Policy 

1. A $10 fee will be charged to all Unlimited Membership holders who are absent or late cancel a class within 12 hours of the start time. This will be processed automatically via the clients stored payment details after the scheduled class.

2. Other membership holders will forfeit one of their classes for late cancellations within 12 hours of the start time of class time and no shows. 

Membership Suspensions

1. At least 7 business days in advance of your next billing date in written notice is required for your request to be effective for the following scheduled auto pay. Your billing date is based on your contract start date. This ensures that the correct processes are put in place to cease payments that are scheduled for the given period. 

2. You can suspend your auto pay schedule for a minimum of 7 days. A request is to be made in writing to hello@barefootstudiopilates.com

3. Following the end of your requested suspension period, your weekly auto-renew will automatically be reactivated. 

Membership Termination

1. The Barefoot Unlimited Membership is a recurring payment each 14 days unless written notice of termination is given at least 14 days before your next billing cycle. Please email request to terminate your membership to hello@barefootstudiopilates.com

2. In the case of long term or permanent injury or illness that prevents the use of our services, immediate membership termination will be permitted. Termination will take effect from the date we receive written confirmation from your doctor.

Website Use Terms & Conditions

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

Definitions

Services means pilates and fitness related services

the Website means the website www.barefootstudiopilates.com

We / Us etc means Barefoot Studio and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice. 

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.  

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:

hello@barefootstudiopilates.com

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.  

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Pricing, Sales & Discounts

Pricing, packages and discounts/sales are regularly updated or changed to reflect our experience and services included and occur without prior notice. All contracts and agreements already in place for the agreed time period are unaffected by changes in pricing.